This leasing contract has to been seen as a brokerage contract, regulating the rental of the booked holiday accommodation. The rented property is not owned by Azurrental, but property of third parties. The brokerage agreement is concluded directly between the tenant and Azurrental, but on account of the owner. Azurrental does not provide tour operator activity, or on-site services.
For all properties there is an on-site contact person at your disposal who can be contacted in case of problems (f.e. lost of keys etc.). This on-site contact will be commissioned by the owner and not by Azurrental. These are independently operating service agencies or private persons who are familiar with the property. Most of the on-site contacts are multilingual. Some does only speak French. Additional services of these on-site contacts are not part of the contract between the tenant and Azurrental.
The descriptions of the privately owned holiday homes have been compiled to the best knowledge and belief based on information provided by the owner. All properties were visited by Azurrental in person. Photos are provided by the owner or are created by Azurrental during the inspection of the property. Misprint and changes are reserved.
The interiors have been described in detail and are furnished according to the owners personal taste. Furniture and decoration might vary.
35% deposit (pre-payment) one week after booking
65% final payment prior four weeks to arrival
Security deposit: by money transfer one week before arrival (refund one week after departure)
Commerzbank Köln, Azurrental, Vera Birgel
IBAN DE20 3704 0044 0213 7198 00, BIC COBA DE FF XXX
Each security deposit payable is mentioned in the exposé. Payment by bank transfer is due one week prior to arrival – we don’t accept on-site cash payment! If Azurrental does not receive notification of damage to or within the rented property, the security deposit will be refunded by bank transfer on an account indicated by the tenant one week after departure. We would like to expressly point out that we could not provide the hand-over of keys by the on-site agents without the receipt of the deposit!
The minimum rental period is one week. The rental property is at your disposal at 5:00 p.m. on the day off your arrival. Arrivals after 8:00 p.m. must be brought to our notice and will be charged with a 50 Euro fee. Please immediately notify the responsible on-site agent via the telephone number provided, if it is foreseeable that your arrival will be delayed. You are requested to leave the rental property on the day of departure until 10 a.m.
Because of the final cleaning which follows the last tenancy, we are not able to provide earlier arrivals.
The rental property may only be occupied accordingly to the indicated number of persons. If an overcrowding is detected, an extra fee will be charged. The tenant undertakes to treat the rental property and the entire inventory with great care. Damage caused by the tenant must be reported to Azurrental immediately.
Final cleaning is not included in the rent. The charges for the final cleaning are mentioned in the appropriate exposé. The tenant undertakes to hand over the rental property in clean swept condition. All waste must be disposed of before departure and the refrigerator has to be empty. An extra fee will be charged, if the on-site contacts report an unreasonable amount of waste after the tenants departure.
Extra waste disposal: 25,00 €, cleaning of barbecue/grill: 35,00 €
Our on-site partners provide complete sets of linen and towels for rental. You’ll find further information in the appropriate exposé. The beds will be covered on the day of your arrival if you demand this payable service. There will be provided a small and a big towel for the bathrooms, but no beach towels. The laundry-sets will be provided throughout your stay, without in-between changing services. Most of the properties are equipped with washing machines. Certainly an in-between laundry change is possible. For further information have a look at the appropriate exposé please. Quality and design of the laundry depends on the owner’s personal taste.
We assume no liability for the connection speed or the availability of the internet access. Since the performance is depending on the provider, no guarantee can be given in case of malfunction. Malfunctions may occur in the region after heavy rains or storms. Connection problems can occur due to repair works. Please consider that we cannot provide financial compensation in those cases.
All properties are equipped at least with one television. The channel selection is determined by the owner. Azurrental has no influence on this subject. The tenant is not allowed to change settings. In case of malfunction through improper manipulation Azurrental is forced to hire a technician at the expense of the tenant for readjustment. The reception can be strongly affected through wind and rain.
Because strong winds can occur in this region, we request the tenant to retract/close all awnings/sunshades before leaving the accommodation. In case of damage of awnings or sunshades this has to be charged. We strongly recommend the use of towels to protect overlays against staining through sun lotion, wet bath cloth etc. To avoid mould stain we recommend keeping overlays indoors overnight. Damage due to improper handling will be charged!
A large part of the offered apartments, holiday homes and properties can be rented with a dog.
If the properties are offering lawn areas – which needs high-maintenance -, these areas are not to be understood as a release point for the dog. Certainly it is not always possible to stop this, but it should not be the norm and with respect to the following tenants – who may be traveling without a dog – we ask you to respect this. Lawns with numerous yellow discolorations lead to complaints of the following guests and increased horticultural effort to restore, which we unfortunately has to be charged.
Furthermore, for hygienic reasons, dogs are not allowed to swim in the swimming pools. In case of non-compliance, the pool service will charge an additional cleaning of the filter system.
Likewise, dogs are not allowed in the bedrooms and the beds! We thank you very much for your understanding also on behalf of the following tenants.
Most of the properties are surrounded/secured by stone walls or fences. We can’t give a guarantee that these enclosures are existing for all parts of the grounds, that there are no holes (f.e. done by wild pigs) and that they are in a special height. Especially between the vegetation or hedges it is possible that no fences are installed f.e. to the neighbor plots.
Since the great wildfires in recent years, which destroys extensive forest stands, the wild boars have discovered the coastal regions for food. These like to roam – mostly at night or in the early morning hours – through the inhabited areas around the garbage cans. So far, this has not been contained by the municipalities. Most of the animals are shy and you have nothing to fear. We strongly advise not to feed the animals, even if they are on the go with freshmen! Otherwise they will quickly become grateful permanent guests.
If the boars get access to the property – so the owners have no influence. Often the fences are raised or “submerged” to get f.e. access to water points. The wild boars are in general peaceful, usually not aggressive animals that are more afraid of humans.
The looting of garbage cans has the consequence that the garbage in the morning is often found scattered on the streets. Most owners already have security measures such as chains or similar, made to attach the garbage cans. We kindly ask you to use them accordingly.
For this reason, some municipalities or in some residential areas have already been set to “private waste disposal”. In these areas, centrally located underground collection containers have been installed and the waste has to be disposed of there. This must be done regularly by the tenant. A storage of garbage in the house, outbuildings or garages in addition to unpleasant odors also leads to mouse and rat infestation and is therefore essential to refrain.
Complaints about defects of the rented property shall be transmitted immediately to Azurrental by telephone or e-mail. The tenant is obliged to cooperate in the rectification of faults to minimize damage and to ensure a reasonable period of time for remedial actions.
Azurrental is not able to guarantee the function of electrical goods, nor liable to the eventual loss of function. In case of unforeseeable defects the landlord is attempting to ensure replacement or to give an appropriate repair order. Due to local conditions – especially in high season – the period of repair can exceed the length of stay of the tenant.
Complaints about incomplete cleaning of the property on the day of arrival should be directed to the responsible person on site.
The final cleaning as well as the allocation of the laundry packages takes place by independently operating housekeeping services. The contact details are provided for the handover of the keys with the booking confirmation.
The housekeeping services have no contractual relationship with our agency and we are not authorized to give instructions to them, as they are always commissioned by the owner of the property.
For this reason, the incidental services such as cleaning and laundry fees are to pay locally on the spot at the arrival!
If you have complaints regarding cleanness at your arrival, we would ask you to communicate this directly to the responsible key holder. The property has to be cleaned completely within several hours between the departure and arrival of the clients and certainly something can be forgotten. This should not happen, but of course you can not rule it out. A remedy should then be done immediately or an appointment for an amendment should be offered directly.
Unfortunately, our agency is not allowed to agree to any reductions for final cleaning fees or decrease this fees self-contained, because we are not responsible for these services and we can’t judge additionally the situation on the spot.
In this respect, we ask for your understanding that this must be done on-site with the responsible person in charge!
Due to local weather conditions such as rain or heavy winds (Mistral) combined with dust clouds of Sahara sand contamination (leaves, dust, (dead) insects) may occur in the outdoor areas even after the final cleaning of the object until the arrival of guests. Outdoor furniture, terraces, window glass and swimming pools can be affected. The pool could appear turbid after rainfall with dust clouds of Sahara sand. This is not a defect but merely suspended particles that reached into the water with the rain. Certainly the local pool services will do their best to ensure additional maintenance after such a natural occurrence. Binding and filtering out the suspended particles can take up to several days depending on the size of the pool.
Especially in the summer months it can come to increased insect occurrence. This usually affects mostly mosquitoes, wasps, brakes and ants.
Ants are usually very present after heavy rains, because they leave their nests. Food sources of any kind whether in- or around the house are perceived quickly and leads to increased emergence.
We would like to expressly point out that the use of private swimming pools or the use of swimming pools in holiday resorts is at your own risk. Neither the owner of the real estate nor Azurrental are liable for personal injury or property damage.
The pools of private villas are usually secured with an alarm system, fence or tarpaulin. The tenant is not authorized to turn off existing alarm systems. Existing alarm systems, fences or tarpaulins do not release the tenant from his permanent duty of supervision towards any present children.
Since the villas are private properties, they are equipped and built accordingly to the requirements of the owner.
Safety standards as known from tourist resorts, do not apply here. Eventually terraces and stairs are not backed by high railing or grating. Also, the interior of the villas usually offers no parental controls like fencing in front of stairs, secure socket devices or similar.
The tenant can withdraw from the booking at any time before the rental date. Decisive is the receipt of the written declaration of withdrawal addressed to our agency. The cancellation fees are determined as follows:
– if the tenant provides a next tenant who assumes all contractual obligations, no costs will incur,
– in case of cancellation until 61 days before the beginning of the rental period, only a processing fee of 100, – Euro
will be charged
– in case of cancellation up to 60 days before arrival 25% of the total rental rate will be charged,
– in case of cancellation 59-30 days before arrival 50% of the total rental rate will be charged,
– in case of cancellation 29-14 days before arrival 75% of the total rental rate will be charged,
– at a later withdrawal the full rental amount has to be paid.
The owner has the right to amend the rental agreement due to pressing circumstances, under which are meant circumstances which make it in all reason impossible for the owner to adhere to the agreement (f.e. sale of the property, war, strike, natural disaster, exceptional weather conditions, event of death). In this case all paid deposit or balance payments will be reimbursed immediate.
All offered properties are privately owned. House technicians or replacement equipment as known in hotels, are not available. Some of the local contact persons are situated not nearby and can not always be on the spot immediately. If you contact them by phone, we ask you to take note of the usual times! No calls are accepted in the late evening or at night. In elementary emergencies we ask to call the fire brigade (Pompiers, 112), the emergency doctor (15) or the police (17).